• Overview
  • Audience
  • Agenda
  • Workshop Session
  • Speakers
  • Sponsors/Exhibitors
  • Registration Pricing
  • Venue
  • Media/Press Partners
  • Inquiry
Overview:

2019 Hospital Observation Patient Management Summit

Innovations in Observation Patient Management – Prevent Unnecessary Admissions, Maximize Reimbursements and Leverage Evidence-Based Triage Protocols to Improve Short-Term Care Quality 

February 21 – 22, 2019 • InterContinental at Doral Miami • Miami, FL

Faced with increasing patient volumes, declining reimbursements and overworked ED staffs, hospitals must be prepared to leverage Observation Patient Management. Well-structured Observation Units have resulted in financial gains, improved clinical outcomes and superior patient satisfaction ratings.

The 2019 Hospital Observation Patient Management Summit will highlight the pertinent challenges facing Observation Unit staffs – ED physicians, Hospitalists, Case Managers and Billing and Coding professionals. Additionally, the conference will highlight how and why hospitals that are not utilizing Observation Patient Management, are leaving money on the table.

The 2019 Hospital Observation Patient Management Summit will allow you to walk away with an understanding of current trends and market practices, and innovative strategies to prepare yourself for the challenges that lie ahead. In addition to providing the latest, evidence-based intelligence on Observation Patient Management, the Summit will provide you with unprecedented networking and professional development opportunities. All sessions are designed to facilitate a high degree of interaction between speaker faculty members and fellow attendees.

By attending the 2019 Hospital Observation Patient Management Summit, you will learn what others in the Observation Patient Management and Emergency Medicine arenas are doing to be prepared for the challenges that lie ahead in 2019. Register today to reserve your seat at the conference and take advantage of early bird discounts!

We look forward to greeting you in Miami!

Audience:

From Hospitals & Health Systems:

Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers

Also, Vice Presidents, Directors, Managers & Executives of:

  • Observation Medicine
  • Hospital Medicine
  • Nursing
  • Medical Management
  • Utilization Management
  • Quality
  • Appeals Management
  • Patient Financial Services
  • Patient Care
  • Emergency Medicine
  • Hospitalists
  • Billing
  • Medical Records
  • Operations
  • Strategy
  • Emergency Medicine
  • Internal Medicine
  • Physician Assistants
  • Case Management
  • Care Management
  • Denial Management
  • Compliance
  • Admissions
  • Patient Flow
  • Emergency Department
  • Managed Care
  • Coding
  • Risk
  • Finance
  • Clinical Documentation

Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More!

Agenda:

Day One – Thursday, February 21, 2019

7:15 Conference Registration & Networking Breakfast
8:00

Chairperson's Opening Remarks

8:15

Nuts and Bolts of Observation Services: Making the Case for Creating an Observation Unit

Sharon Mace, MD, FACEP, FAAP
Director, Observation Unit
Cleveland Clinic

9:00

A Proven and Effective Blueprint for Implementing a Short Stay/Observation Unit at Your Hospital

Mitch Babb, MBA, MHA, RN
Vice President, Operations
Duke Regional Hospital
Duke University Health System

9:45 Networking & Refreshments Break
10:15

Aligning Performance Benchmarks to Improve Clinical Outcomes and Observation Unit Efficiency

David Paje, MD, MPH
Director, Medical Short Stay
University of Michigan Health System

11:00 

Achieving Success in Observation Unit Development and Management

Jarred Thomas MD, FACEP, FAAEM
Director, Emergency Services
Director, Observation Medicine
University of Alabama at Birmingham Health System 

11:45

Evaluating Patients for Observation vs. Inpatient to Optimize Care & Cost Management

12:30 Luncheon for All Attendees & Speakers
1:45

Evolution of an Observation Unit Over the Past 2.5 Years: Implementing Key Initiatives, and Examining the What Has Worked and What Hasn’t

Frank Skurpski, MD
Medical Director, Observation Services
Rochester Regional Health System

2:30

Redesigning the Practice: Implementing an Effective Hospital Based-Short Stay Unit

Kelly Buchholtz, MSN, RN
Director, Neurosciences
Mayo Clinic Health System

3:15 Networking & Refreshments Break
3:45

Achieving Operational Efficiency in Observation Medicine – Guide to Observation Care and Expansion

Christina Hartwell, MSN, CRNP
Lead Nurse Practitioner, Observation Unit
Jefferson University Hospitals

4:30

Strategies in Observation Unit Management, Documentation, and Clinical Decision Support

Stephanie Figueroa, MPAS, DFAAPA, PA-C
Director, Observation Services
Department of Emergency Medicine
Johns Hopkins Health System

5:15 End of Day One


Day Two – Friday, February 22, 2019

7:15 Networking Breakfast
8:00

Chairperson’s Recap of Day One

8:15

Applying Care Protocols within an Observation Unit to Optimize Patient Outcomes, Improve Throughput and Ensure Financial Success

Bret Nicks, MD, MHA, FACEP
Chief Medical Officer
WFBH Davie Medical Center
Professor, Emergency Medicine
Wake Forest Baptist Health

9:00

Leveraging the Observation Unit to Improve Patient Throughput without Compromising Patient Outcomes

Kristine Favila, DO
Medical Director, Rapid Evaluation & Treatment Unit
Mount Sinai Beth Israel

9:45 Networking & Refreshments Break
10:15

Reducing Unnecessary Hospital Admissions through Observation and Evidence-Based Clinical Decision Making

11:00

How the Observation Unit Impacts the Emergency Department Flow

Eleonora Hoxha RN, BSN
Director, Emergency Department (Atlanta)
Piedmont Healthcare

Heather Soulia, RN, BSN, PCCN
Clinical Manager (Atlanta)
Piedmont Healthcare

11:45

How to Setup and Manage a Unit for Psychiatric Observation: Making Money from Psychiatric Boarders

Leslie Zun, MD, MBA
Professor & Chair, Department of Emergency Medicine
Chicago Medical School
Chair, Department of Emergency Medicine
Sinai Health System

12:30 Conference Concludes
Workshop Session:

Thursday, February 21, 2019 • 5:30 p.m. – 7:30 p.m.

Effectively Implementing Observation Services: Standardization of Observation Management

The workshop session will focus on the "Who, What, When, Where and Why's of Observation Population Management." The interactive session will explore leading practices to redesigning Observation services using a programmatic approach. The discussion of the interplay among other service lines within the hospital system and the services improve clinical and financial outcomes. Develop communication between UM, CDI and Providers to promote improvement in observation throughput. The areas of discussion will include:

  • Defining the Observation Services as a Program
  • Early identification and documentation for the Observation population
  • Technology and analytics to support effective decision-making for clinical and financial outcomes

About the Workshop Leaders:
Cynthia Spradlin, RN is a Specialist Leader at Deloitte Consulting within the Life Sciences and Healthcare practice. She is a registered nurse and focuses exclusively on providing clients professional consulting services for care utilization and management redesign. She works with clients to reimagine how to effectively and efficiently redefine workflow processes and functions that include clinical information system optimization to address population health management across the continuum. As an accomplished healthcare professional with twenty-plus years of experience, she has proven abilities in design and implementation of solutions and strategies that meet clinical, financial and regulatory compliance objectives. Her client experiences range from critical access facilities to large complex academic medical center programs.

Danna Campbell, BSN, MBA, CPA is a Specialist Leader at Deloitte Consulting within the Life Sciences and Healthcare practice. She leads assessments and implementations of value-based care solutions for hospitals and health care systems in the areas of: Clinical Documentation Improvement (CDI), risk adjustment solutions, clinical delivery models in VBC, physician alignment/compensation/clinical integration, incentive and performance metrics, patient access and leakage control, financial analyses of cost of care. In addition, Danna has worked extensively with academic medical centers and have expertise working with graduate medical education (GME) - development of GME programs, future workforce strategies, analysis of residency and fellowship programs.

Speakers:

Eleonora Hoxha RN, BSN
Director, Emergency Department (Atlanta)
Piedmont Healthcare

Sharon Mace, MD, FACEP, FAAP
Director, Observation Unit
Cleveland Clinic

Jarred Thomas MD, FACEP, FAAEM
Director, Emergency Services
Director, Observation Medicine
University of Alabama at Birmingham Health System 

Stephanie Figueroa, MPAS, DFAAPA, PA-C
Director, Observation Services
Department of Emergency Medicine
Johns Hopkins Health System

Bret Nicks, MD, MHA, FACEP
Chief Medical Officer
WFBH Davie Medical Center
Professor, Emergency Medicine
Wake Forest Baptist Health

Leslie Zun, MD, MBA
Professor & Chair, Department of Emergency Medicine
Chicago Medical School
Chair, Department of Emergency Medicine
Sinai Health System

Frank Skurpski, MD
Medical Director, Observation Services
Rochester Regional Health System

Mitch Babb, MBA, MHA, RN
Vice President, Operations
Duke Regional Hospital
Duke University Health System

David Paje, MD, MPH
Director, Medical Short Stay
University of Michigan Health System

Kelly Buchholtz, MSN, RN
Director, Neurosciences
Mayo Clinic Health System

Kristine Favila, DO
Medical Director, Rapid Evaluation & Treatment Unit
Mount Sinai Beth Israel

Christina Hartwell, MSN, CRNP
Lead Nurse Practitioner, Observation Unit
Jefferson University Hospitals

Heather Soulia, RN, BSN, PCCN
Clinical Manager (Atlanta)
Piedmont Healthcare

Cynthia Spradlin, RN
Specialist Leader
Deloitte Consulting

Danna Campbell, BSN, MBA, CPA
Specialist Leader
Deloitte Consulting

 

Sponsors/Exhibitors:

For Sponsorship & Exhibit opportunities, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.

Registration Pricing:

Hospitals, Health Systems, Providers

Register by
January 18, 2019

Register by
February 21, 2019

Conference Only

$995

$1195

Conference & Workshop

$1195

$1395

Standard Rate, Vendors, Solution Providers

Register by
January 18, 2019

Register by
February 21, 2019

Conference Only

$1295

$1495

Conference & Workshop

$1495

$1695


Register for the 2019 Hospital Observation Patient Management Summit

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Workshop Session: Effectively Implementing Observation Services: Standardization of Observation Management
Purchase Policy: Cancellations received 30 calendar days prior to the event will be refunded in full less a $225 processing fee. Cancellations received less than 30 calendar days before the event will receive a credit towards a future event which is valid for one year from the date of the event. You may transfer the registration so as long as we receive the request 48 hours prior to the event.
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Venue:

InterContinental at Doral Miami
2505 North West 87th Avenue 
Doral, FL 33172

Phone: 305-468-1400

*Mention Group Code "World Conference Forum" to get the discounted rate of $239/night.

You can also book online at the disocunted rate at:

CLICK HERE for ONLINE RESERVATIONS

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Media/Press Partners:

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