2021 Hospital Observation Patient Management Conference

Innovations in Observation Patient Management – Prevent Unnecessary Admissions, Maximize Reimbursements and Leverage Evidence-Based Triage Protocols to Improve Short-Term Care Quality 

September 13 – 14, 2021 • The Ritz-Carlton, South Beach • Miami, FL

Sponsors/Partners

Overview

Faced with increasing patient volumes, declining reimbursements and overworked ED staffs, hospitals must be prepared to leverage Observation Patient Management. Well-structured Observation Units have resulted in financial gains, improved clinical outcomes and superior patient satisfaction ratings.

The 2021 Hospital Observation Patient Management Conference will highlight the pertinent challenges facing Observation Unit staffs – ED physicians, Hospitalists, Case Managers and Billing and Coding professionals. Additionally, the conference will highlight how and why hospitals that are not utilizing Observation Patient Management, are leaving money on the table.

The 2021 Hospital Observation Patient Management Conference will allow you to walk away with an understanding of current trends and market practices, and innovative strategies to prepare yourself for the challenges that lie ahead. In addition to providing the latest, evidence-based intelligence on Observation Patient Management, the Conference will provide you with unprecedented networking and professional development opportunities. All sessions are designed to facilitate a high degree of interaction between speaker faculty members and fellow attendees.

By attending the 2021 Hospital Observation Patient Management Conference, you will learn what others in the Observation Patient Management and Emergency Medicine arenas are doing to be prepared for the challenges that lie ahead in 2021 and beyond. Register today to reserve your seat at the conference and take advantage of early bird discounts!

We look forward to greeting you in Miami!

From Hospitals & Health Systems:

Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers

Also, Vice Presidents, Directors, Managers & Executives of:

Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More!

Day One – Monday, September 13, 2021

Day Two – Tuesday, September 14, 2021

Monday, September 13, 2021 ∙ 5:15 p.m. – 7:15 p.m.

How to Organize, Implement and Manage a Sustainable Observation Unit

Need for Observation Patient Departments emerged as one of the solutions to the challenges most large U.S. hospitals face today. Some of those challenges are capacity constraints in the ED, lack of inpatient beds, and the movement toward greater reliance on outpatient services by CMS and other payers. Effective Observation Patients Units allow hospitals to address those concerns and allow clinicians to provide better, faster, and more affordable care.

Patients typically coming through the ED are admitted to these units for testing and observation for 8 hours (minimum) and up to 24-72 hours. Observation units can help streamline ED throughput by moving patients with more complex conditions into an area better suited for treatment. In effect, Observation can help hospitals increase the case-mix index. With proper management, observation units keep healthier patients requiring shorter LOS out of the patient flow of the hospital's inpatient units. As a result, the hospital's case mix is based on sicker patients needing more intensive care.

With federal health reform law, which penalizes hospitals for "excessive readmissions ratios," hospitals are expected to continue relying on observation stays. Among hospital administrators, when talking about the Observation patient management, major struggle is an adequate documentation for the anticipated treatment protocols, patients' projected stay and subsequent billing needs. For strategic planning and implementation of observation patient units, major area of focus is patient mix, staffing and bed need and cross utilization.

About the Workshop Leaders:
Dragana Gough, BS, MSCpE, CISSP is a Director with Press Ganey Strategic Consulting Group. Dragana served as a Vice President for Soyring Consulting, prior to the acquisition. She specializes in Lean/Six Sigma processes for hospitals and health systems and has worked with more than 75 healthcare facilities utilizing Design for Six Sigma (DFSS) methodology and the "Define, Measure, Analyze, Design and Verify" (DMADV) framework for various improvement initiatives. Her consulting experience includes operational data modeling and forecasting to support project decision making for all areas of the hospital. She has designed tools for clients to optimize workforce utilization, care delivery and budget forecasting. Dragana developed interactive workflow process maps to demonstrate workflow efficiencies and value-add to the patient.

Shelly Turner RN, DNP, CPHQ is a Senior Manager of Strategic Consulting at Press Ganey Strategic Consulting. Shelly has over 25 years of healthcare experience, providing consulting and leadership expertise. She has worked in senior leadership as a Chief Nursing Officer, Chief Operating Officer, and Associate Vice President, as well as Director-level roles in ICU, Perioperative Services, Respiratory, and Obstetrics. Her expertise is in budgeting, process improvement, data management, and regulatory issues. Her experience covers various areas including Surgical Services, Emergency Room, Pharmacy, survey preparedness, human resources, risk management, patient safety, employee health, worker’s compensation, education, and public relations. She has drawn from her years of management experience to provide results-oriented project management, consulting, and interim management at healthcare organizations throughout the United States.

Exhibitors

Since 2008, Care Logistics has worked with hospital partners to solve patient progression, flow and throughput challenges.  With solutions ranging from our full Hospital Operating System with an operational command center to our smaller unit-based patient progression solutions, we have a right-sized solution to match your readiness and solve your operational challenges with a fast time-to-value. Care Logistics uniquely combines hospital operations and performance improvement experts, masters and PhD-level registered nurses, and masters-level industrial engineers with purpose-built logistics software and analytics. The result: efficient, reliable, predictable operations that dramatically improve LOS, quality, and experience, while creating capacity for growth. We operate with a single, purposeful goal:  Customer First, Dramatic Results

Athelas combines hardware, AI/ML software, and access to skilled healthcare professionals to equip organizations as the only end-to-end solution provider for Remote Patient Monitoring services. Partnering with Athelas empowers providers to improve treatment outcomes, reduce costs, and engage patients more frequently paving the way for a new standard of care. 

For Sponsorship & Exhibit Opportunities, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.

The Ritz-Carlton, South Beach
1 Lincoln Road
Miami Beach, FL 33139

Phone: 786-276-4000

*Mention Group Code "World Conference Forum" to get the Discounted Rate of $219/night.

*You can also book online at:

https://www.marriott.com/events/start.mi?id=1614983934593&key=GRP

To become to a Media/Press Partner, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.