2019 Hospital Observation Patient Management Summit

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Overview
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Agenda
Workshop Session
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Overview:

2019 Hospital Observation Patient Management Summit

Innovations in Observation Patient Management – Prevent Unnecessary Admissions, Maximize Reimbursements and Leverage Evidence-Based Triage Protocols to Improve Short-Term Care Quality

February 21 – 22, 2019 • InterContinental at Doral Miami • Miami, FL

Faced with increasing patient volumes, declining reimbursements and overworked ED staffs, hospitals must be prepared to leverage Observation Patient Management. Well-structured Observation Units have resulted in financial gains, improved clinical outcomes and superior patient satisfaction ratings.

The 2019 Hospital Observation Patient Management Summit will highlight the pertinent challenges facing Observation Unit staffs – ED physicians, Hospitalists, Case Managers and Billing and Coding professionals. Additionally, the conference will highlight how and why hospitals that are not utilizing Observation Patient Management, are leaving money on the table.

The 2019 Hospital Observation Patient Management Summit will allow you to walk away with an understanding of current trends and market practices, and innovative strategies to prepare yourself for the challenges that lie ahead. In addition to providing the latest, evidence-based intelligence on Observation Patient Management, the Summit will provide you with unprecedented networking and professional development opportunities. All sessions are designed to facilitate a high degree of interaction between speaker faculty members and fellow attendees.

By attending the 2019 Hospital Observation Patient Management Summit, you will learn what others in the Observation Patient Management and Emergency Medicine arenas are doing to be prepared for the challenges that lie ahead in 2019. Register today to reserve your seat at the conference and take advantage of early bird discounts!

We look forward to greeting you in Miami!

Audience:

From Hospitals & Health Systems:

Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers

Also, Vice Presidents, Directors, Managers & Executives of:

Observation Medicine
Hospital Medicine
Nursing
Medical Management
Utilization Management
Quality
Appeals Management
Patient Financial Services
Patient Care
Emergency Medicine
Hospitalists
Billing
Medical Records
Operations
Strategy

Emergency Medicine
Internal Medicine
Physician Assistants
Case Management
Care Management
Denial Management
Compliance
Admissions
Patient Flow
Emergency Department
Managed Care
Coding
Risk
Finance
Clinical Documentation

Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More!

Agenda:

Day One – Thursday, February 21, 2019

7:15	Conference Registration & Networking Breakfast
8:00	Chairperson's Opening Remarks
8:15	Nuts and Bolts of Observation Services: Making the Case for Creating an Observation Unit Sharon Mace, MD, FACEP, FAAP Director, Observation Unit Cleveland Clinic
9:00	A Proven and Effective Blueprint for Implementing a Short Stay/Observation Unit at Your Hospital Mitch Babb, MBA, MHA, RN Vice President, Operations Duke Regional Hospital Duke University Health System
9:45	Networking & Refreshments Break
10:15	Aligning Performance Benchmarks to Improve Clinical Outcomes and Observation Unit Efficiency David Paje, MD, MPH Director, Medical Short Stay University of Michigan Health System
11:00	Achieving Success in Observation Unit Development and Management Jarred Thomas MD, FACEP, FAAEM Director, Emergency Services Director, Observation Medicine University of Alabama at Birmingham Health System
11:45	How to Effectively Measure Metrics and Performance of an Observation Unit Christopher Caspers, MD Chief, Observation Medicine NYU Langone Health President-Elect, Observation Medicine Section American College of Emergency Physicians
12:30	Luncheon for All Attendees & Speakers
1:45	Evolution of an Observation Unit Over the Past 2.5 Years: Implementing Key Initiatives, and Examining the What Has Worked and What Hasn’t Frank Skurpski, MD Medical Director, Observation Services Rochester Regional Health System
2:30	Redesigning the Practice: Implementing an Effective Hospital Based-Short Stay Unit Kelly Buchholtz, MSN, RN Director, Neurosciences Mayo Clinic Health System
3:15	Networking & Refreshments Break
3:45	Achieving Operational Efficiency in Observation Medicine – Guide to Observation Care and Expansion Christina Hartwell, MSN, CRNP Lead Nurse Practitioner, Observation Unit Jefferson University Hospitals
4:30	Strategies in Observation Unit Management, Documentation, and Clinical Decision Support Stephanie Figueroa, MPAS, DFAAPA, PA-C Director, Observation Services Department of Emergency Medicine Johns Hopkins Health System
5:15	End of Day One

Day Two – Friday, February 22, 2019

7:15	Networking Breakfast
8:00	Chairperson’s Recap of Day One
8:15	Applying Care Protocols within an Observation Unit to Optimize Patient Outcomes, Improve Throughput and Ensure Financial Success Bret Nicks, MD, MHA, FACEP Chief Medical Officer WFBH Davie Medical Center Professor, Emergency Medicine Wake Forest Baptist Health
9:00	Leveraging the Observation Unit to Improve Patient Throughput without Compromising Patient Outcomes Kristine Favila, DO Medical Director, Rapid Evaluation & Treatment Unit Mount Sinai Beth Israel
9:45	Networking & Refreshments Break
10:15	Reducing Unnecessary Hospital Admissions through Observation and Evidence-Based Clinical Decision Making
11:00	How the Observation Unit Impacts the Emergency Department Flow Eleonora Hoxha RN, BSN Director, Emergency Department (Atlanta) Piedmont Healthcare Heather Soulia, RN, BSN, PCCN Clinical Manager (Atlanta) Piedmont Healthcare
11:45	How to Setup and Manage a Unit for Psychiatric Observation: Making Money from Psychiatric Boarders Leslie Zun, MD, MBA Professor & Chair, Department of Emergency Medicine Chicago Medical School Chair, Department of Emergency Medicine Sinai Health System
12:30	Conference Concludes

Workshop Session:

Thursday, February 21, 2019 • 5:30 p.m. – 7:30 p.m.

Effectively Implementing Observation Services: Standardization of Observation Management

The workshop session will focus on the "Who, What, When, Where and Why's of Observation Population Management." The interactive session will explore leading practices to redesigning Observation services using a programmatic approach. The discussion of the interplay among other service lines within the hospital system and the services improve clinical and financial outcomes. Develop communication between UM, CDI and Providers to promote improvement in observation throughput. The areas of discussion will include:

Defining the Observation Services as a Program
Early identification and documentation for the Observation population
Technology and analytics to support effective decision-making for clinical and financial outcomes

About the Workshop Leaders:
Cynthia Spradlin, RN is a Specialist Leader at Deloitte Consulting within the Life Sciences and Healthcare practice. She is a registered nurse and focuses exclusively on providing clients professional consulting services for care utilization and management redesign. She works with clients to reimagine how to effectively and efficiently redefine workflow processes and functions that include clinical information system optimization to address population health management across the continuum. As an accomplished healthcare professional with twenty-plus years of experience, she has proven abilities in design and implementation of solutions and strategies that meet clinical, financial and regulatory compliance objectives. Her client experiences range from critical access facilities to large complex academic medical center programs.

Danna Campbell, BSN, MBA, CPA is a Specialist Leader at Deloitte Consulting within the Life Sciences and Healthcare practice. She leads assessments and implementations of value-based care solutions for hospitals and health care systems in the areas of: Clinical Documentation Improvement (CDI), risk adjustment solutions, clinical delivery models in VBC, physician alignment/compensation/clinical integration, incentive and performance metrics, patient access and leakage control, financial analyses of cost of care. In addition, Danna has worked extensively with academic medical centers and have expertise working with graduate medical education (GME) - development of GME programs, future workforce strategies, analysis of residency and fellowship programs.

Speakers:

Christopher Caspers, MD Chief, Observation Medicine NYU Langone Health President-Elect, Observation Medicine Section American College of Emergency Physicians			Bret Nicks, MD, MHA, FACEP Chief Medical Officer WFBH Davie Medical Center Professor, Emergency Medicine Wake Forest Baptist Health
Jarred Thomas MD, FACEP, FAAEM Director, Emergency Services Director, Observation Medicine University of Alabama at Birmingham Health System			Stephanie Figueroa, MPAS, DFAAPA, PA-C Director, Observation Services Department of Emergency Medicine Johns Hopkins Health System
Eleonora Hoxha RN, BSN Director, Emergency Department (Atlanta) Piedmont Healthcare			Sharon Mace, MD, FACEP, FAAP Director, Observation Unit Cleveland Clinic
Frank Skurpski, MD Medical Director, Observation Services Rochester Regional Health System			Kelly Buchholtz, MSN, RN Director, Neurosciences Mayo Clinic Health System
Kristine Favila, DO Medical Director, Rapid Evaluation & Treatment Unit Mount Sinai Beth Israel			Christina Hartwell, MSN, CRNP Lead Nurse Practitioner, Observation Unit Jefferson University Hospitals
Leslie Zun, MD, MBA Professor & Chair, Department of Emergency Medicine Chicago Medical School Chair, Department of Emergency Medicine Sinai Health System			Mitch Babb, MBA, MHA, RN Vice President, Operations Duke Regional Hospital Duke University Health System
David Paje, MD, MPH Director, Medical Short Stay University of Michigan Health System			Cynthia Spradlin, RN Specialist Leader Deloitte Consulting
Heather Soulia, RN, BSN, PCCN Clinical Manager (Atlanta) Piedmont Healthcare			Danna Campbell, BSN, MBA, CPA Specialist Leader Deloitte Consulting

Sponsors/Exhibitors:

For Sponsorship & Exhibit opportunities, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.

Registration Pricing:

Hospitals, Health Systems, Providers	Register by February 8, 2019	Register by February 21, 2019
Conference Only	$995	$1195
Conference & Workshop	$1195	$1395

Standard Rate, Vendors, Solution Providers	Register by February 8, 2019	Register by February 21, 2019
Conference Only	$1295	$1495
Conference & Workshop	$1495	$1695

Register for the 2019 Hospital Observation Patient Management Summit

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Workshop Session: Effectively Implementing Observation Services: Standardization of Observation Management
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Venue:

InterContinental at Doral Miami
2505 North West 87th Avenue
Doral, FL 33172

Phone: 305-468-1400

*Mention Group Code "World Conference Forum" to get the discounted rate of $239/night.

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