2019 Hospital Patient Flow Management Forum

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Overview:

2019 Hospital Patient Flow Management Forum

Revolutionary Strategies to Boost Hospital-Wide Patient Flow and Achieve Value Based Health: Improve Patient Centric Care, Enhance Admission to Discharge, Increase Revenues, Employ Technology/Data Analytics, Address Barriers to Care and More!

January 14 – 15, 2019 • Loews Portofino Bay Hotel • Orlando, FL

Today the nation’s healthcare environment has recognized that enhanced and efficient hospital-wide patient flow is essential in achieving value based health and delivering safe, high-quality patient centric healthcare. Hospitals and health systems are examining how to provide the right care, in the right place, and at the right time while reducing costs and eliminating waste. They are developing and implementing innovative and collaborative based interventions, and employing technology and real-time data information. Such strategies are improving hospital-wide patient throughput to reduce wait times, re-design care management, and move the patient smoothly and efficiently from admission to discharge. Enhanced patient flow results in appropriate high-quality healthcare, improved patient satisfaction, and increased hospital profitability.

We have created a high-level forum featuring knowledgeable leaders and executives from hospitals and health systems who will share their perspectives, valuable insights and expertise on how to be best equipped for the rapidly evolving landscape of Patient Flow Management. Attendees will benefit from learning about best practices and strategies that have been deployed to address the challenges presented under the current healthcare environment impacting hospitals and health systems in effectively managing patient flow. This exclusive event targets senior level executives in order to maximize educational and networking opportunities.

By attending the 2019 Hospital Patient Flow Management Forum, you will learn what others in the Patient Flow Management and Emergency Medicine arenas are doing to be prepared for the challenges that lie ahead in 2019. Register today to reserve your seat at the conference and take advantage of early bird discounts!

We look forward to greeting you in Orlando!

Audience:

From Hospitals, Health Systems & Providers:

Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers

Also, Vice Presidents, Directors, Managers & Executives of:

Medical Management
Utilization Management
Quality
Appeals Management
Patient Financial Services
Patient Care
Emergency Medicine
Hospitalists
Billing
Medical Records
Operations
Strategy
Nursing

Case Management
Care Management
Denial Management
Compliance
Admissions
Patient Flow
Emergency Department
Managed Care
Coding
Risk
Finance
Clinical Documentation
Physician Assistants

Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More!

Agenda:

Day One – Monday, January 14, 2019

7:15	Conference Registration & Networking Breakfast
8:00	Chairperson's Opening Remarks
8:15	Strategies to Connect Hospital Capacity and Demand to Improve Patient Flow Hammad Haider-Shah, MD, JD, CHCQM Medical Director, Case Management Aurora Saint Luke’s Medical Center Chief Medical Officer Aurora West Allis Medical Center Jennifer Hafemann, RN Director, Nursing, Case Management & Patient Flow Aurora Saint Luke’s Medical Center
9:00	Essential Components for Implementing Care Coordination and Discharge Procedures to Optimize Patient Flow Management Angie Banet, DNP, RN, NE-BC Director, Care Management & Clinical Effectiveness Norton Women's and Children's Hospital
9:45	Networking & Refreshments Break
10:15	Five Must Have Strategies to Ensuring ED Throughput and Hospital Flow Jim Terrell, RN Director, Emergency Services Aurora St. Luke's Medical Center Haley Kovac, MSN, RN Manager, Emergency Department Aurora St. Luke's Medical Center
11:00	Strategies to Reduce Patient Length of Stay through Efficient Care Coordination and Discharge Procedures Terri Poe, DNP, RN, NE-BC Chief Nursing Officer UAB Health System
11:45	Innovative Approaches to Improve and Prevent ED Overcrowding and Boarding Sam Shen, MD, MBA, FACEP Vice Chair, Clinical Operations & Quality Stanford Health Care Patrice Callagy, RN, MPA, MSN, CEN Director, Emergency Services Stanford Health Care
12:30	Luncheon for All Attendees & Speakers
1:30	Establishing a Medicine “Hub” Program to Improve Patient Flow: Reducing ED Boarding & Utilization of System Bed Capacity Joelle LoFaso, MBA, BSN, RN Senior Director, Medical Operations Cleveland Clinic
2:15	Panel Discussion: Best Collaborative Approaches to Patient Flow Management through Hospital Wide Throughput and Care Coordination Robert Fogerty, MD, MPH Associate Professor Yale School of Medicine Director, Bed Resources Yale New Haven Hospital Lynn Clarkson MSN, RN, NE-BC Director, Quality Projects & Clinical Integration Carle Foundation Hospital Angie Banet, DNP, RN, NE-BC Director, Care Management & Clinical Effectiveness Norton Women's and Children's Hospital
3:15	Networking & Refreshments Break
3:45	Centralized Bed and Patient Flow Management: The Yale New Haven Hospital Capacity Coordination Center Experience Robert Fogerty, MD, MPH Associate Professor Yale School of Medicine Director, Bed Resources Yale New Haven Hospital
4:30	Strategies to Create and Implement a Flexible Staffing Model to Optimize Patient Flow Stephanie Gravenor Program Director, Patient Throughput & Operations Northwestern Memorial Hospital
5:15	End of Day One

Day Two – Tuesday, January 15, 2019

7:15	Networking Breakfast
8:00	Chairperson’s Recap of Day One
8:15	Patient Flow in the Critical Access Hospital: Challenges and Opportunities Pat Zawko, EdD, MS, RN, NE-C, CHC Director, Quality Resources, Risk Management & Corporate Compliance Little Falls Hospital Bassett Healthcare Network
9:00	Transforming the ED to Improve Patient Transfers, Discharge and Hospital Wide Throughput Lee Duke, II, MD, MBA Senior Vice President & Chief Physician Executive Lancaster General Health Penn Medicine
9:45	Networking & Refreshments Break
10:15	Enhancing Patient Flow and Hospital Capacity to Deliver Quality Care, Enhance the Patient Experience and Reduce Costs Darryn Dunbar, MS, RN, CNM, NEA-BC Director, Behavioral Health & Patient Transport Sibley Memorial Hospital Johns Hopkins Medicine
11:00	Best Practices on Improving Length of Stay to Enhance Hospital Patient Flow Stephanie Calcasola, MSN, RN-BC, CPHQ Vice President, Quality & Safety Hartford HealthCare
11:45	When Surge is the New Normal: Proactive and Reactive Strategies to Improve Hospital Patient Flow Cydni Smith, MHSA Operations Manager, Hospital Operations Mayo Clinic
12:30	Conference Concludes

Workshop Session:

Monday, January 14, 2019 • 5:30 p.m. – 7:30 p.m.

Essential Alignment to Improve Hospital Wide Patient Flow: Overcoming the Corporate Immune System

Organizations are designed to protect the status quo. Frequently Patient Flow improvements are stymied by this "Corporate Immune System" that kills innovation or anything that runs counter to that status quo. You must intentionally address this alignment issue in order to have breakthrough improvements in Patient Flow.

Using a case study, the workshop will teach the participants how to identify the issues that will hinder improvement and walk them through a process proven to overcome these barriers and generate the alignment necessary to achieve breakthrough results.

About the Workshop Leaders:
Mitchell Galloway, MBA is the President & CEO of Galloway Consulting. Mitchell built his reputation by helping healthcare executives transform their organizations, often achieving landmark results on seemingly impossible timetables. Among the country’s foremost authorities on organizational strategy, he takes the lead role with our clients, rapidly diagnosing the challenges they face and prescribing innovative, timely, and effective responses. His analytical expertise and fearless candor have earned him the confidence of decision-makers across the healthcare industry, from small, rural hospitals to multibillion-dollar corporations.

Mitchell has been an Entrepreneur and Business owner within companies such as Patient Focused Care Association, ConcentricHealth, LLC and Healthcare Transformation Resources, LLC. He was also a management consultant within healthcare operations at Booz-Allen & Hamilton. He holds an MBA from Emory University and a BSc in Health Systems from Georgia Institute of Technology.

Donald Bialek, MD, MPH is the Chief Medical Officer at Galloway Consulting. As Galloway Consulting’s Chief Medical Officer, Dr. Bialek brings an unmatched breadth and depth of knowledge in clinical operations, clinical management, and medical informatics. Just as important, he adds the crucial physician’s perspective to work in quality-of-care improvement and physician engagement. During more than 25 years in the healthcare industry, he has held a variety of strategic, operational, and consulting roles in community medical practices, academic medical centers, teaching hospitals, physician groups, health plans, and life science companies.

Prior to Galloway Consulting, some of Dr. Bialek’s positions included Senior Executive Physician Consultant at Dearborn Advisors, Managing Director at Huron Consulting Group, President & CEO at Alliance Medical Partners and Chairman of Anesthesia and Critical Care at Quincy Hospital. He holds an MD from University of Minnesota School of Medicine and an MPH from Harvard School of Public Health.

Speakers:

Terri Poe, DNP, RN, NE-BC Chief Nursing Officer UAB Health System			Stephanie Gravenor Program Director, Patient Throughput & Operations Northwestern Memorial Hospital
Lynn Clarkson MSN, RN, NE-BC Director, Quality Projects & Clinical Integration Carle Foundation Hospital			Angie Banet, DNP, RN, NE-BC Director, Care Management & Clinical Effectiveness Norton Women's and Children's Hospital
Jim Terrell, RN Director, Emergency Services Aurora St. Luke's Medical Center			Stephanie Calcasola, MSN, RN-BC, CPHQ Vice President, Quality & Safety Hartford HealthCare
Robert Fogerty, MD, MPH Associate Professor Yale School of Medicine Director, Bed Resources Yale New Haven Hospital			Hammad Haider-Shah, MD, JD, CHCQM Medical Director, Case Management Aurora Saint Luke’s Medical Center Chief Medical Officer Aurora West Allis Medical Center
Sam Shen, MD, MBA, FACEP Vice Chair, Clinical Operations & Quality Stanford Health Care			Jennifer Hafemann, RN Director, Nursing, Case Management & Patient Flow Aurora Saint Luke’s Medical Center
Darryn Dunbar, MS, RN, CNM, NEA-BC Director, Behavioral Health & Patient Transport Sibley Memorial Hospital Johns Hopkins Medicine			Joelle LoFaso, MBA, BSN, RN Senior Director, Medical Operations Cleveland Clinic
Pat Zawko, EdD, MS, RN, NE-C, CHC Director, Quality Resources, Risk Management & Corporate Compliance Little Falls Hospital Bassett Healthcare Network			Lee Duke, II, MD, MBA Senior Vice President & Chief Physician Executive Lancaster General Health Penn Medicine
Haley Kovac, MSN, RN Manager, Emergency Department Aurora St. Luke's Medical Center			Patrice Callagy, RN, MPA, MSN, CEN Director, Emergency Services Stanford Health Care
Cydni Smith, MHSA Operations Manager, Hospital Operations Mayo Clinic			Mitchell Galloway, MBA President & CEO Galloway Consulting
Donald Bialek, MD, MPH Chief Medical Officer Galloway Consulting

Sponsors/Exhibitors:

For Sponsorship & Exhibit opportunities, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.

Registration Pricing:

Hospitals, Health Systems, Providers	Register by December 28, 2018	Register by January 14, 2019
Conference Only	$995	$1195
Conference & Workshop	$1195	$1395

Standard Rate, Vendors, Solution Providers	Register by December 28, 2018	Register by January 14, 2019
Conference Only	$1295	$1495
Conference & Workshop	$1495	$1695

Register for the 2019 Hospital Patient Flow Management Forum

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Workshop Session: Essential Alignment to Improve Hospital Wide Patient Flow: Overcoming the Corporate Immune System
Purchase Policy: Cancellations received 30 calendar days prior to the event will be refunded in full less a $225 processing fee. Cancellations received less than 30 calendar days before the event will receive a credit towards a future event which is valid for one year from the date of the event. You may transfer the registration so as long as we receive the request 48 hours prior to the event.
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