• Overview
  • Audience
  • Agenda
  • Workshop Session
  • Speakers
  • Sponsors/Exhibitors
  • Registration Pricing
  • Venue
  • Media/Press Partners
  • Inquiry
Overview:

2026 Hospital Command Center Management Congress

Redefining Acute Care: Advancing Innovation, Equity, and Excellence in Hospital at Home Models to Deliver Safer, Smarter, Patient-Centered Care – Where Healing Happens Best

October 15 – 16, 2026 • Loews Vanderbilt Hotel • Nashville, TN

Past Sponsors/Exhibitors & Partners

moderna logo    Certemy Logo    Simplify HeathcareLogo Color CMYK 300dpi    Papa Primary Logo    athelas logo05042021 496w    Convey Health Solutions Logo FINAL cmyk no TM copy    HHAeXchangeMMM    sand logo files color    Zelis Primary Logo Web RGB PNG Blue 1    LifeStation Logo    HE Logo Color Full 500x100    BambooHealth Logo Primary Stacked COLOR    Pyx Health Logo Color Tagline    healthcare support    BirdsongHearingBenefits Logos SecondaryLogo FullColor    HealthCareTechOutlook logo    pharma tech outlook JPg

Overview

In today's complex healthcare environment, operational efficiency, real-time decision-making, and coordinated care delivery are more critical than ever. Hospital command centers – often referred to as the "mission control" of modern health systems – are transforming how hospitals manage capacity, patient flow, emergency response, and resource allocation. This conference brings together healthcare executives, operational leaders, clinicians, data scientists, and technology partners to explore the evolving role of command centers in driving system-wide performance and patient-centered outcomes.

Through expert-led presentations, interactive discussions, and real-world case studies, attendees will gain deep insights into designing, implementing, and optimizing hospital command centers. Topics will include data integration and visualization, artificial intelligence and predictive analytics, care coordination, crisis management, and workforce alignment. The conference will also spotlight how command centers can support goals related to quality improvement, financial performance, patient safety, and equity across care settings. Whether you're building a new command center, enhancing an existing one, or looking to align operational excellence with clinical outcomes, this event offers a comprehensive look at the strategies, tools, and leadership models shaping the future of healthcare operations.

This is the only conference on Hospital Command Center that will equip you with innovative strategies and tools to be better prepared for 2027. By attending the 2026 Hospital Command Center Management Congress you will learn what others in the revenue cycle, clinical integration, patient flow, and reimbursement arena are doing to be prepared for the challenges that lie ahead.

We look forward to greeting you in Nashville!

Audience:

From Hospitals, Health Systems & Providers:

Chief Executive Officers, Chief Medical Officers, Chief Clinical Officers, Chief Operating Officers, Chief Financial Officers

Also, Vice Presidents, Directors, Managers & Executives of:

  • Command Center
  • Transfer Center
  • Medical Management
  • Utilization Management
  • Quality
  • Appeals Management
  • Patient Financial Services
  • Patient Care
  • Emergency Medicine
  • Hospitalists
  • Billing
  • Medical Records
  • Operations
  • Strategy
  • Nursing
  • Readmissions
  • Virtual Care
  • Case Management
  • Care Management
  • Denial Management
  • Compliance
  • Admissions
  • Patient Flow
  • Emergency Department
  • Managed Care
  • Coding
  • Risk
  • Finance
  • Clinical Documentation
  • Physician Assistants

Also of interest to Health Plans, Payers, Employer Plans, TPAs, Managed Care Organizations Healthcare Consultants, Solution Providers, Vendors, Purchasers, Physician Groups, Behavioral Health Centers, Healthcare Technology Innovators, Data Analytics Providers, Pharmacy Benefit Managers, Disease Management Organizations, Home Health Care Companies, Third Party Administrators, Pharmaceutical & Medical Device Companies, IT & Business Process Outsourcing Companies, Enrollment Brokers and More!

Agenda:

Day One – Thursday, October 15, 2026

7:15

Conference Registration & Networking Breakfast

8:15

Chairperson's Opening Remarks

8:30

Optimizing Patient Flow from Admission to Discharge within a Hospital Command Center

Jennifer O'Neill, DNP, APN, NEA-BC
Chief Operating Officer
Cooperman Barnabas Medical Center
SVP, Clinical Operations
RWJBarnabas Health Northern Region

9:15

Four Clocks, One Measure: An Improvement Science Playbook for CMS's eCQM

Scott Jahnke, MBA, HCM
Director, Patient Flow Command Center
UCLA Health

10:00

Networking & Refreshments Break

10:30

Mission Critical: Command Center Strategies for a Successful Hospital Opening and Patient Move

Michele Williams
Senior Project Management Consultant
The Ohio State University Wexner Medical Center

Ailene Mackay
Senior Project Management Consultant
The Ohio State University Wexner Medical Center

11:15

Establishing Regional Accountability for Bidirectional Flow towards a Command Center Model

Matthew Siket, MD, MHCI, FACEP
Medical Officer, Care Coordination System
Chief Medical Officer, Adirondacks ACO
Associate Professor, Department of Emergency Medicine
University of Vermont Health

12:00

Luncheon for All Attendees & Speakers

1:15

Managing a Command Center Without Technology

Carole Snyder, RN, BSN, MS
Director, Emergency Preparedness
PIH Health

2:00

Panel Discussion: The Future of Hospital Command Centers – Innovations, Automation, and Expansion

3:00

Networking & Refreshments Break

3:30

Beyond the Four Walls: Building the Next Generation Hospital Command Center for Regional Patient Access and Capacity

Charles Larsen, MSN-L, MBA, RN, NE-BC
Executive Director
Arizona Resource Equity & Access Coordination Hub (AZ REACH)

4:15

Implementing an Expediting Team and Departure Lounge:  An Innovative Way to Improve Patient Throughput

Sneha Tella, MD
Physician Advisor/Hospitalist
University of Maryland Medical Center

5:00

End of Day One


Day Two – Friday, October 16, 2026

7:15

Networking Breakfast

8:15

Chairperson’s Recap of Day One

8:30

Enhancing Patient Flow and Clinical Outcomes: The Role of the Physician Advisor in Hospital Transfer Centers

Carissa Tyo, MD, ACPA-C, FACEP
Medical Director, Care Management & Physician Advisors
Medical Director, Clinical Decision Unit
University of Illinois Hospital & Health Sciences System

9:15

Financial Impact: Cost Savings, Efficiency Gains, and ROl of Command Centers

10:00

Networking & Refreshments Break

10:30

A Few Case Studies on How AI is Transforming Revenue Work in Hospital Command Centers

Dave Meyer
Principal
Cogent Advisors
Lead, Risk Adjustment Practice
EBG Associates

11:15

Future Directions: Where is Hospital at Home Going Next? 

12:00

Conference Concludes

Workshop Session:

Thursday, October 15, 2026 • 5:05 p.m. – 6:30 p.m.

HHH – Healthcare Happy Hour: No Wrong Door, Transforming the ED and Urgent Care into the Front Door for Integrated Health

An interactive discussion about how to leverage AI to transform the way integrated care is plugged into emergency and urgent care (with a couple of reds and whites...the original VBC).

Dave Meyer
Principal
Cogent Advisors
Lead, Risk Adjustment Practice
EBG Associates

Speakers:

Jennifer O'Neill, DNP, APN, NEA-BC
Chief Operating Officer
Cooperman Barnabas Medical Center
SVP, Clinical Operations
RWJBarnabas Health Northern Region

Matthew Siket, MD, MHCI, FACEP
Medical Officer, Care Coordination System
Chief Medical Officer, Adirondacks ACO
Associate Professor, Department of Emergency Medicine
University of Vermont Health

Keyur Sathe
President & CEO
NiteHawk Pediatric Urgent Care

   

Brandon Robertson
Founder & President
UCP Merchant Medicine & Intellivisit Solutions

Brian Cruz, MD, MBA, FACEP, FCUCM
Medical Director
McLeod Health Urgent Care

   

Jody Rawles, MD
Executive Vice Chair, Hospital Services, Psychiatry & Human Behavior
Professor, Psychiatry & Human Behavior
UC Irvine Health

Christopher Chao, MD
Medical Director, Urgent Care
WakeMed Health & Hospital
Immediate Past President
College of Urgent Care Medicine (CUCM)

   

Zhanna Albany, MD, PhD, CLC
Assistant Professor, Clinical Medicine
Indiana University School of Medicine
Hospitalist
IU Health Medical Group

Carissa Tyo, MD, ACPA-C, FACEP
Medical Director, Care Management & Physician Advisors
Medical Director, Clinical Decision Unit
University of Illinois Hospital & Health Sciences System

Dave Meyer
Principal
Cogent Advisors
Lead, Risk Adjustment Practice
EBG Associates

Scott Jahnke, MBA, HCM
Director, Patient Flow Command Center
UCLA Health

   

Carole Snyder, RN, BSN, MS
Director, Emergency Preparedness
PIH Health

Michele Williams
Senior Project Management Consultant
The Ohio State University Wexner Medical Center

   

Ailene Mackay
Senior Project Management Consultant
The Ohio State University Wexner Medical Center

Charles Larsen, MSN-L, MBA, RN, NE-BC
Executive Director
Arizona Resource Equity & Access Coordination Hub (AZ REACH)

   

Sneha Tella, MD
Physician Advisor/Hospitalist
University of Maryland Medical Center

Dev Dash, MD, MPH
Clinical Assistant Professor, Emergency Medicine
Stanford Health Care

Brijesh Chejerla
Lead Data Scientist
Blue Cross Blue Shield of Florida

Sarah Matt, MD, MBA
Health Technology Strategist & Growth Catalyst
Founder
Vital Werks
National Best-Selling Author, The Borderless Healthcare Revolution

Jesse Andrist, MS
Director, Data & Analytics
Hospital Practice
Mayo Clinic

Brian Jones, DO
Chief Executive Officer
Solerin Labs

Alex Cohen
Co-Founder & CEO
Hello Patient

Rosa Colon-Kolacko, PhD, MBA, CDM, SHR-SCP
President & Founder
Global Equity Learning & NeedHumans
Adjunct Professor
Tufts University School of Medicine

Elan Hekier, MD
Chief Medical Informatics Officer
Division of Pulmonary & Critical Care Medicine
Sharp Rees-Stealy Medical Group

Chris Hutchins
Founder & Executive Advisor
Hutchins Data Strategy

Edgar Kalns, PhD
Technology Fellow, AI & Engineering
Deloitte Consulting

Carrie Barnes
Chief Growth Officer
UCP Merchant Medicine & Intellivisit Solutions

   

Shalini Thomas, MD, MHA, MBA, FCUCM
Regional Vice President
Next Level Urgent Care

Wendy Schofer, MD, FAAP, DipABLM, PCC, NBC-HWC, TIPC
Founder
Family in Focus
Urgent Care Physician
Children’s Hospital of The King’s of Daughters

     
Sponsors/Exhibitors:

Associate Sponsor

SolerinLabsSolerin Labs enables hospital and health-system leaders to uncover insights within fragmented clinical, operational, financial, and community data. We combine accessible large language models with a transparent mathematical engine, allowing teams to identify key relationships, validate findings, assess uncertainty, and trace supporting evidence. Instead of adding another AI interface or reporting layer, Solerin offers an evidence-first reasoning platform that supports accountable decision-making in healthcare.

Exhibitors

MTA Logo

Medical Technology Associates (MTA) is a national, single-source leader in healthcare operational compliance, providing specialized expertise and standardized service solutions that help ensure safety, integrity, and regulatory compliance across healthcare facilities nationwide. For more than 35 years, MTA has been at the forefront of healthcare life safety and compliance, growing into one of the nation's premier providers of testing, inspection, certification, biomedical services, medical gas services, cleanroom certification, and high-precision calibration. Through a unique family of specialized brands and business units – not subcontractors – MTA delivers consistent, premium-quality service across the United States while maintaining fast, local response times. Our integrated model allows healthcare organizations to consolidate vendors without sacrificing technical expertise, offering a single trusted partner for biomedical equipment services, medical gas inspections and maintenance, sterile processing support, cleanroom certification, calibration services, environmental testing, and regulatory compliance solutions. With more than 140 highly trained technicians nationwide, including CETA, NSF, NEBB, and ASSE-certified professionals, MTA remains committed to exceeding customer expectations by delivering responsive, reliable service and helping healthcare providers maintain safe, compliant environments for the patients and communities they serve.

Conquest HealthcareConquest Healthcare provides offshore staffing solutions for U.S. healthcare firms. We specialize in delivering Registered Nurses, Medical Coders, and compliance professionals who are U.S.-licensed, experienced, and experts in their fields. Our staff integrates seamlessly into your team, bringing U.S. experience to deliver expert-level support aligned with American healthcare standards and compliance requirements.

Edelberg

Edelberg and Associates is a privately held coding, auditing and healthcare consulting firm recognized as the "Gold Standard" in revenue cycle compliance, coding accuracy, and documentation improvement. We partner with hospitals, healthcare systems, academic medical centers, and private medical practices to help balance the competing demands of financial performance, regulatory compliance, operational consistency, and patient-centered care. At Edelberg and Associates we help organizations build stronger, more reliable revenue cycle operations. Our mission is to support healthcare leaders in achieving financial objectives while preserving the highest standards of compliance, accuracy, and professional excellence. Through expert auditing, meaningful education, and sustainable process improvement, we help clients turn complex revenue cycle challenges into opportunities for lasting success.

For Sponsorship & Exhibit Opportunities, please reach out to This email address is being protected from spambots. You need JavaScript enabled to view it.

Registration Pricing:

Hospitals, Health Systems, Providers

Register by
October 9, 2026

Register by
October 15, 2026

Conference Only

$995

$1195

Conference & Workshop

$1195

$1395

Standard Rate, Vendors, Solution Providers

Register by
October 9, 2026

Register by
October 15, 2026

Conference Only

$1295

$1495

Conference & Workshop

$1495

$1695


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Workshop Session: Command Center Playbook: Designing Workflows, Staffing Models, and Response Protocols
Purchase Policy: Cancellations received 30 calendar days prior to the event will be refunded in full less a $225 processing fee. Cancellations received less than 30 calendar days before the event will receive a credit towards a future event which is valid for one year from the date of the event. You may transfer the registration so as long as we receive the request 48 hours prior to the event.
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Venue:

Loews Vanderbilt Hotel
2100 West End Ave
Nashville, TN 37203

Phone: 877-879-7818

*If the Loews Vanderbilt Hotel is sold out, there are several nearby hotels - the closest one being Graduate by Hilton Nashville (which is only one block away). 

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Media/Press Partners:

SarahMattSarah Matt, MD, MBA is a surgery-trained physician-executive and founder of Vital Werks, an advisory practice serving health systems on clinical AI governance, vendor evaluation, and implementation at scale. She continues to practice internal medicine in a charity care setting, which means she speaks from both positions at once: the executive who decides whether to deploy AI, and the physician who has to use it. She is the national best-selling author of The Borderless Healthcare Revolution and has spoken at HIMSS, ViVE, HLTH, Becker's Hospital Review, AMIA, and Weill Cornell Medicine.


ISPOR 4.1HORIZ 01ISPOR—The Professional Society for Health Economics and Outcomes Research is a global, non-profit, professional society that is the largest organization in the world focused on health economics and outcomes research - also known as HEOR. Headquartered in the US, the society has an individual and chapter membership of over 19,000 across 110 countries and is the go-to source for all things HEOR, including education, research standards, publication, scientific events, and more. ISPOR's mission is to be an advocate for health economics and outcomes research (HEOR), and specifically to position HEOR as a key tool to inform healthcare decision making globally, ultimately leading to better health outcomes at a reasonable cost.

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